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app has stopped downloading videos

Sarah Lacey vor 11 Jahren aktualisiert vor 11 Jahren 2
My app recently (within the past few days) stopped downloading videos. When i click on the download button from the video's "menu" screen it will show up in the list of already downloaded videos, spend 5 minutes before it's supposed to download and then show the yellow triangle. When i click to show what the error was it says "Timed out." everytime no matter what video. Please help me fix this issue.

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Hi Sarah,
Thanks for your report, I need more information to figure out the issue. Is "sarahlacey921@gmail.com" your email address? I will keep in touch with you by email.
Antwort
Wird überprüft
Hi Sarah,
Thanks for your report, I need more information to figure out the issue. Is "sarahlacey921@gmail.com" your email address? I will keep in touch with you by email.