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I am having this same issue. On one of my devices I have managed to download and it says it has sent to iTunes but can't be found when plug into computer. On other device I keel getting the 'payment cannot be made in your area' message. I have tried to 'restore purchases and this has not done anything. I am greatly upset because I have paid got a product which I can't use. I have tried all of the tips etc suggested, however, nothing has happened. Please help!!
10 years ago
I don't get this option. The only options available are Remove, share in iTunes, save to album, extract audio, email video file, share video link and edit video. I don't have any option to buy and the share in iTunes an error message 'can not make payments in your area! '. I tried to purchase in app, however if select either purchase I can't as options do not light up.
Nowhere on app can I find a blue button.
Please help me resolve this. I have removed app and re-added it, however, it made no difference. My other machines are ok, however, my iPhone 5s is the one that doesn't work since last update.
Thanks
Nowhere on app can I find a blue button.
Please help me resolve this. I have removed app and re-added it, however, it made no difference. My other machines are ok, however, my iPhone 5s is the one that doesn't work since last update.
Thanks
How do I do this? When I try either in the app or via the App Store I am unable to select the option to purchase again. Any ideas of how I can do this or alternatively how to fix the app
Customer support service by UserEcho