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Under review

I had to redownload the app and before , I had bought the Share Videos thing, and now whenever I try to Share In iTunes or extract the audio, it says, "Error: Cannot make payments in your area!" Can you fix this?

sfroggie1 6 years ago updated by zgx 6 years ago 5
I had to redownload the app and before , I had bought the Share Videos thing, and now whenever I try to Share In iTunes or extract the audio, it says, "Error: Cannot make payments in your area!" Can you fix this?

Answer

Answer
Under review
Don't buy again,just click “Restore precious purchases”
Answer
Under review
Don't buy again,just click “Restore precious purchases”
How do I do this?  When I try either in the app or via the App Store I am unable to select the option to purchase again.  Any ideas of how I can do this or alternatively how to fix the app
Click the blue indicator on the right side of a downloaded video, select "Share in iTunes", if you haven't unlocked the feature, it will prompt you three options: "Unlock now", "Restore Previous Purchases" and  "Cancel". You want to select "Purchase Previous Purchases".
I don't get this option.  The only options available are Remove, share in iTunes, save to album, extract audio, email video file, share video link and edit video.  I don't have any option to buy and the share in iTunes an error message 'can not make payments in your area! '. I tried to purchase in app, however if select either purchase  I can't as options do not light up.  

Nowhere on app can I find a blue button.

Please help me resolve this.  I have removed app and re-added it, however, it made no difference.  My other machines are ok, however, my iPhone 5s is the one that doesn't work since last update.

Thanks
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