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Under review

I can not download any video from Youtube

veronicemf 6 years ago updated by zgx 6 years ago 5
Today, I've tried to download some videos and I've not been able because an error is detected. The error detected is the following:
"play/download not work. To fix it please open the Safari browser then go to the support url". 
I've done it but it still doesn't work (and I have tried it with videos which I had already downloaded and now I can not). Please, solve it

Answer

Answer
Under review
The notification was sent by me. You should make sure you have finished installing the update
If you have, but it still does not work, I need more details, please send me some screenshots about the problem.
Answer
Under review
The notification was sent by me. You should make sure you have finished installing the update
If you have, but it still does not work, I need more details, please send me some screenshots about the problem.
I suppose I have finished installing the update because I do not find any update of this app when I go to the "App Store" > available updates.
I have checked my update and, currently, I have the lastest version (version 2.6).
The problem arises when I go to the app and I enter in any video, a window is opened with a message of error. I attach the screenshots when the window is opened.
I hope you can solve the problem.
Thank you for your attention.
Regards.
Why you don't read the message? You are NOT update from AppStore this time.
Just follow the message go to the url and update.
Good afternoon,
I made what you have indicated me and the app now works.
Thank you, although it was not necessary to treat me like a dumb person. If I had not understood you at the beginning, you could have explained it more elegantly. Anyway, again, thank you for your help.
I'm sorry for the unclear reply, hope you have a nice day. You are always welcome :-)