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Help! Shared video doesn't work!

lilian loo 6 years ago updated by zgx 6 years ago 0
It's says I bought but haven download.
I click ok but it doesn't work!
Help!
I am on latest version using ios7

Answer

Answer
This is usually followed by the option to download it. If not, this is likely a connection error with the App Store. I suggest turning the device off and back on, ensure a good internet connection and try again the following day. If the problem continues you can try reinstalling the app. Ensure you have a device backup before deleting.
Answer
This is usually followed by the option to download it. If not, this is likely a connection error with the App Store. I suggest turning the device off and back on, ensure a good internet connection and try again the following day. If the problem continues you can try reinstalling the app. Ensure you have a device backup before deleting.