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Download the paid app

Stephan Picard fa 7 anys updated by zgx fa 7 anys 0
I like your application so much I decided to pay for it yesterday. I followed the steps but it doesn't seem to work (although I can see on iTunes that I was charged for it). I read your page where it suggests to pay again when installing on a new device (which is not the case) and the message that I get is that I already paid for it but have not downloaded it. I don't know how to do this! The App Store only let me open your app. I've synched with iTunes. Nothing seems to help. I always get this message that it was not downloaded. Can you help?

Answer

Answer
Hi Stephan,
I received several feedbacks reporting the same problem, I don't know why, but it should be the App Store issue. Have you tried to use the function you purchased? Just click "Yes" for all prompt. If it still doesn't work, I think it need to be restored. Sorry you can't restore at current version 2.5, I'm developing version 2.6, a restore button will be added, please wait, it's coming up soon.
Answer
Hi Stephan,
I received several feedbacks reporting the same problem, I don't know why, but it should be the App Store issue. Have you tried to use the function you purchased? Just click "Yes" for all prompt. If it still doesn't work, I think it need to be restored. Sorry you can't restore at current version 2.5, I'm developing version 2.6, a restore button will be added, please wait, it's coming up soon.